Peace of Mind

Return & Exchange Policy

At RELIQ, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Returns & Exchanges

  • Returns or exchanges are accepted within 14 days of receiving your order.
  • Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
  • Items showing signs of wear, washing, damage, stains, or odors cannot be returned or exchanged.

Non-Returnable Items

  • Sale, clearance, or promotional items are final sale and cannot be returned or exchanged unless they arrive damaged or incorrect.

Damaged or Incorrect Orders

If you receive the wrong item or a defective product, please contact us within 48 hours of delivery with your order number and clear photos. We will resolve the issue as quickly as possible.

Refunds

  • Once your returned item is inspected and approved, your refund will be processed using the original payment method.
  • Shipping fees are non-refundable unless the return is due to our error.

Exchange Process

If you need a different size or wish to exchange your item, contact us before sending it back. Exchanges are subject to stock availability.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact Us

For any return or exchange requests, please contact us through our official social media pages or customer support before sending your item back.

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